.crm-script-manual{margin-top:0;padding:16px}.crm-script-manual h3{margin:0 0 12px}.crm-script-tabs{display:flex;gap:8px;flex-wrap:wrap;margin:0 0 16px}.crm-script-tabs button{display:flex;align-items:center;gap:7px;padding:7px 13px;border:1px solid #dfe6eb;border-radius:18px;background:#fff;color:#35434c}.crm-script-tabs button span,.crm-channel-group h3>span{width:13px;height:13px;border-radius:50%;background:#1684d6;border:1px solid #0d5e99}.crm-script-tabs button.red span{background:#ef233c;border-color:#a91122}.crm-script-tabs button.amber span{background:#f5a623;border-color:#b66a00}.crm-script-tabs button.pin span{background:#db1e3f;border-color:#9e1029}.crm-script-tabs button.active{border-color:#6aa8ee;background:#edf6ff;color:#0f5ca8;box-shadow:0 0 0 2px #2488e313}.crm-script-tabs button.active.red{border-color:#ef7081;background:#fff1f3;color:#b7192d}.crm-script-tabs button.active.amber,.crm-script-tabs button.active.pin{border-color:#e6ad59;background:#fff7e8;color:#9a5b05}.crm-script-content{display:grid;gap:12px}.crm-script-content section h4{margin:0 0 7px;font-size:13px;color:#71808a;font-weight:500}.crm-speech-block{margin:5px 0;padding:10px 13px;border-left:3px solid #1e73d2;border-radius:0 7px 7px 0;background:#eef6ff}.crm-speech-block small{display:block;margin-bottom:5px;color:#62727d}.crm-speech-block p{margin:0;line-height:1.65;color:#15242d}.crm-speech-block.tip{border-left-color:#b55e00;background:#fff8e4}.crm-speech-block.tip p{color:#9b560d;font-style:italic}.crm-speech-block.other{border-left-color:#e34242;background:#fff0f0}.crm-speech-block.quote{border-left-color:#8b5cf6;background:#f5f1ff}.crm-contact-page{display:grid;gap:14px}.crm-contact-actions{display:flex;justify-content:flex-end}.crm-contact-actions .primary{background:#1d5fb4}.crm-channel-group{min-height:102px;padding:14px 16px;border:1px solid #e2e7eb;border-radius:14px;background:#fff;box-shadow:0 2px 5px #1b32450f}.crm-channel-group h3{display:flex;align-items:center;gap:8px;margin:0;color:#0967bf;font-size:15px}.crm-channel-group.hk h3{color:#df2439}.crm-channel-group.hk h3>span{background:#ef233c;border-color:#a91122}.crm-channel-group.other h3{color:#596b76}.crm-channel-group.other h3>span{background:#7a8b95;border-color:#53626b}.crm-contact-empty{margin:29px 0 8px;text-align:center;color:#9aa8b2}.crm-channel-contact-list{display:grid;gap:8px;margin-top:13px}.crm-channel-contact-card{display:grid;grid-template-columns:40px minmax(180px,1fr) auto auto auto;gap:12px;align-items:center;padding:10px 12px;border:1px solid #edf1f3;border-radius:9px;background:#fafcfd}.crm-contact-avatar{width:38px;height:38px;display:grid;place-items:center;border-radius:50%;background:#e7f2ff;color:#1568b6;font-weight:700}.crm-channel-group.hk .crm-contact-avatar{background:#ffebee;color:#c42135}.crm-contact-info small,.crm-contact-last small{display:block;color:#788892;margin-top:4px}.crm-relationship{padding:4px 9px;border-radius:15px;background:#eef2f4;color:#667680;font-size:12px}.crm-relationship.strong{background:#e6f7ed;color:#16814b}.crm-relationship.weak{background:#fff3e5;color:#a66010}.crm-contact-last{text-align:center}.crm-contact-last b{font-size:12px;color:#344650}@media(max-width:950px){.crm-channel-contact-card{grid-template-columns:40px 1fr auto}.crm-contact-last{display:none}.crm-channel-contact-card>button{grid-column:2/-1;justify-self:start}}